Are Shopify sites ADA compliant?

What happens in the case where Shopify sites are found to be ADA non-compliant and how can sites ensure that they get their sites to be ADA compliant?


It is so important for spaces of all kinds, most especially businesses to consider all people no matter their race, gender and in this case, their disability.

This is why it is crucial that in the United States, people are considerate and inclusive of those living with disabilities.

Even online websites are required to follow strict rules on ADA (American Disabilities Act) compliance, by making it easy for people living with disabilities to be able to navigate websites and feel included.

This can help sites to remain positive and inclusive spaces, which also applies to Shopify sites.

ADA compliance and Shopify sites

Shopify websites need to be ADA compliant in order to continue conducting their business.

Shopify website owners can no longer ignore the fact that the website accessibility for all is now a legal requirement, as websites are now considered places of public accommodation that are subject to the American Disabilities Act.

The ADA is trying to crack the whip on the accessibility of Shopify websites and the retail e-commerce space in general for persons living with disabilities.

The main goal is to ensure that people with disabilities are also catered for when it comes to using Shopify sites.

Are Shopify sites ADA compliant?

Shopify sites have no choice but to be ADA compliant if they are looking to avoid getting served with demand letters and website-related ADA lawsuits.

Shopify websites are required to follow and comply with the regulations of the ADA in ensuring an inclusive access to their websites for people living with disabilities.

This does not simply apply to businesses with physical stores, as ADA compliance is being taken just as seriously for completely e-commerce stores.

The need for businesses on Shopify to be ADA compliance is in an effort to promote a sense of equality for those who are limited in their physical capabilities, and to ensure that they have the same access to goods and services as others without any limitations.

Shopify websites should be ADA compliant and in the case that they are not, they can still become ADA compliant the right way.

What can possibly happen if ADA lawsuits are filed against websites?

Websites, especially those on Shopify, cannot take ADA compliance lightly as even the biggest companies such as Amazon, Hulu and Burger King have been sued for non-compliance.

Typically, what will happen if a website finds itself in this position, is that they can expect the matter to make it to court to be settled either by settlements or litigation.

The plaintiff can be compensated for damages and the matter can certainly be damaging to the reputation of a company. Non-compliance can also mean spending lots of money, making a website compliant.

How to make your Shopify website ADA compliant

In order to make your Shopify website more accessible and protected from legal action, companies will need to first audit their website in order to identify all Web Content Accessibility Guideline violations, and will also need to remediate and fix the issues that are related to comply with the ADA.

It will also be important for websites to steer clear of the growing number of short-cut solutions to the problem.

Taking the necessary steps to run an ADA ACAG compliant website will help your business remain decent and will be considered inclusive.

What are the benefits of having an ADA compliant store or website?

There are benefits to making sure your website and store are ADA compliant, including offering protection against any costly lawsuits and giving disabled persons access to your site freely like all other people.

Being an ADA compliant website and store will also open up opportunities for your store to expand its reach to more audiences.

People will be appeased by the fact that your store is disability-friendly, showing that you are granting previously excluded communities access to your website to purchase your goods and services to make them feel equal.


Stores are required to be ADA compliant and accommodating of people who are living with disabilities, creating environments where they are not excluded from accessing certain goods and services just like other people.

ADA compliance helps stores and websites achieve inclusivity of all and avoid ADA-related lawsuits against them.

Businesses and people with Shopify sites are also compelled to be ADA compliant, allowing people with disabilities to have access to their sites and purchase their goods and services.

Shopify sites without ADA compliance can find themselves facing costly lawsuits, and risk having the reputations of their businesses permanently damaged.