The Public Servants Association (PSA) has called on the Department of Labour to urgently process injury on duty claims by the Workmen’s Compensation Commissioner.
In a statement on Friday, 13 March 2020, the Public Servants Association, which represents well over 230 000 public servants, expressed its frustration at the delay in the processing of injury on duty claims, which were filed with the Workmen’s Compensation Commissioner at the Department of Labour. The association noted that this delay has rendered workers unable to seek medical treatment.
“Claims submitted to the Compensation Commission have not been finalised or paid since September 2019. This failure is ascribed to errors on the new system,” read the statement. However, the association noted that these delays could not be blamed solely on system challenges. It noted that in the Western Cape alone, the “Western Cape Provincial Government currently has more than 626 cases where it is still waiting for the Workmen’s Compensation Commissioner to finalise registration of these cases.” This, the PSA says, has resulted in applicants without access to treatment because health service providers have refused to take on any injury on duty cases.
“The PSA calls on the Compensation Fund to urgently address these problems as failure to do so will result in the PSA exploring options to remedy the situation, which may include legal action against the Department of Labour,” the statement concluded.